For information regarding Data Protection, Ordering, Shipping, Delivery and Security.
This Agreement (the “Agreement”) is made between ‘cowandfarmer ’ (the “Firm,” “we” or “us”) and you. This Agreement sets forth the legal and non legal ‘terms and conditions’ , for your use of this web site and for your purchase and/or use of any goods, services or in connection with any business opportunity (collectively referred to hereinafter as, “Offerings”) with us.
Your use of this web site(s), including all web pages (collectively, the “Site”) and all information, data, text, software, information, images, marks, sounds or other materials (collectively, the “Content”) contained therein or your use or purchase of any other Offerings confirms your acceptance of this Agreement and is subject to your continued compliance with the terms and conditions of this Agreement and other security compliance.
If you are dissatisfied with the Site or other Offerings, your sole and exclusive remedy is to stop using the Site or other Offerings, except for the various reasons mentioned herein.
Terms and conditions that are based on above mentioned recitals should be read and understood as under:
We Reserve The Right At Any Time To:
- Change the Terms and Conditions of this Agreement.
- Enhance, add to, modify or discontinue the Site or other Offerings, or any portion of the Site or other Offerings, at any time in our sole discretion.
- Make changes to the prices/ description/ pictures of the products, depending on the various factors.
- Any changes to this Agreement will be effective immediately upon its displayed on the Site (hereinafter, “Notice”). Your use of the Website or other offerings after such notice will be deemed acceptance of such changes. The complete onus is upon you to review this Agreement periodically to ensure familiarity with its most current version and alterations.
This disclaimer is provided for everybody who uses and deals with the products supplied by the Website, this includes the direct purchaser / distributor / dealer / representative / legal heir or ultimate user of the product.
JUST INFORMATION, NOT PRESCRIPTION
For clarification and educational purpose and as a part of present disclaimer, it is to be remembered at all times that food supplements and products need to be treated with great respect with due diligence, as these too can cause harm, if not used appropriately i.e. as per the usage instructions or the precautions printed on the each product.
The Firm makes every attempt to ensure the accuracy and reliability of the information contained in the website. Furthermore, this web site is provided for information purposes only. All information given therein and the products available are not intended to diagnose, treat or cure any condition or individual. If you are using supplements you should always inform or consult your medical professional or Ayurved practitioner. In no way should any of the information found here be considered as ‘a substitute’ for professional medical care by a qualified doctor or other health care practitioner. We are not responsible or liable, directly or indirectly, for any form of damages whatsoever resulting from the use (or misuse) of information contained in or implied by the information on this site.
The materials herein and products sold on this site are offered for information purposes, awareness and as non-classified educational material. These general concepts may or may not apply in some particular facts and circumstances or situations as such the company do not give warranty for any work-ability on those specific conditions.
The Firm is also not liable for any sale proceeds or dealings which is done independently by any other person or institution, without the authority of the Firm or on the prices which are either ‘higher or on discounted rates’ as provided by the Firm with each delivery.
In no event shall the Firm be liable for any special or incidental, indirect or consequential damages of any kind, or any damages whatsoever, including, without limitation and expiry thereof, those resulting from missuse or any mishandling of the products.
The Firm assumes no responsibility for errors or omissions in this publication or other documents which are referenced by or linked to this publication. We reserve the right to make changes and improvements to any information contained within its World Wide Web pages, at any time and without notice.
Files available to download from this site have been scanned for viruses, but we can take no responsibility once downloaded and we recommend scanning the file before opening.
You must provide all necessary equipment for you to access the Internet. You are solely responsible for scanning your hardware and software for computer viruses and other related problems before you use them. We have no liability or responsibility for any errors or failures relating to the malfunction or failure of your hardware or software.
You represent and warrant that you satisfy all the legal conditions required for you to deal with the products in any manner, which specifically include being 18 years of age and to consider specific illness or any other factor that could affect you in any manner from the consumption of our supplied products. However, we, specifically deny any such responsibility and liability.
Upon receipt and confirmation of each order by you, we will deliver the committed product(s) to you within three to twelve working days, in normal circumstances, otherwise we will inform you the estimated delivery date. Whereas, for any delay caused due to unforeseen circumstance, we will not be under any liability for such delay. Goods will be delivered by Gov. Registered Post or any other courier company (both within and outside India), we will not accept any liability incurred due to delayed delivery.
If for any reason, a retail customer is not completely satisfied with any of the product, the customer may request a refund from us, within thirty (30) days from the receipt of such product. We may offer the customer a full credit toward the purchase of other products or a full or partial refund of the purchase price. This guarantee is limited only by the terms of certain specific warranties attached to or packaged with certain products and does not apply to any product intentionally damaged or misused or opened / tampered with in any manner. Unfortunately we cannot refund delivery costs and the customer will be liable for return postage costs.
All shipments are carefully inspected before they are dispatched. However, if due to some unforeseen situation you are not happy with the product then the following terms apply for a mutually consented resolution of the situation.
- We accept returns within 48 to 72 hours of receiving the shipment. You have to inform our customer service team and report the issue.
- Please contact our customer service to report the issue and the customer service executive will provide you the address where the product needs to be returned.
Points to remember:
- The product should be unused.
- Please ensure that the product is in original packing along with the invoice. All products should be returned in original condition with tags intact as attached in the product. Presence of original tags is a must to accept returns.
- When you have shipped the product back please share the AWB Number given to you by the courier. You must use a trackable courier to return the product.
- Refund process will be initiated once the seller has received the product(s)
- We will refund the money the way payment was made.
- We will refund the purchase amount along with the shipping cost bourne by you. You will have to provide us with the proof of shipping cost.
- In quality control product we require batch no, and manufacturing date.
Item received in damaged condition or manufacturing defect or wrong item:
If you have received a damaged item or if the item you received was not the item you ordered or if it was misrepresented on our site, please contact us within 48 to 72 hours of your receipt of the product. It is important that you save all packing materials as well as the item itself. When you reach us, we’ll give you instructions on how to proceed so that we may replace the item as quickly as possible.
- If you want a replacement then we will ship a replacement item at the earliest possible with no extra shipping cost to you.
- If the original ordered item is no longer possible then we will request you to choose an alternate item and express ship the same to you with no extra shipping cost to you.
“The products prices mentioned under our Site are inclusive of Administration Charges”.
The company commits to providing high quality products at best possible price. We reserve the right to withdraw any promotions / special offers at our won discretion without prior notice.
Merely by consuming or dealing with the products offered on the web site, you do not become the authorised dealer or distributor of us. If, however, you are interested in becoming the distributor, promoter, agent or representative, you are required to undergo proper procedure by contacting us directly, on contact details provided on this web site.
We, however, certify that the products that are supplied through us, will carry the commitment of quality of the product. They meet high standards of freshness and purity and for ready use. We are confident that our customers will find our products satisfactory in every way.